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Implementation Analyst

Data Resource Technologies Incorporated

This is a Full-time position in Alpharetta, GA posted December 11, 2020.

Work directly with other teams, business units, and clients to implement data transmissions within the application.

A fast-paced environment and you will be required to support multiple projects concurrently.

Your objective is to impress our customers and partners with on time and accurate implementations, thus ensuring the timely and secure transmissions of critical and sensitive related data.

You will use your knowledge and experience in the banking, credit union, or payments industry to improve our clients’ effectiveness in servicing their customers and members.The team provides a flexible, cost-effective data delivery solution with a specialized focus in data management, transformation and delivery to and from financial entities and their vendors and processors.As an Implementation Analyst, you can look forward to:
• Working with project leads and clients and/or their vendors to help them determine how best to use the product in their environment
• Gathering, documenting, and translating client business requirements for integration/customization
• Performing analysis and mapping of customer data
• Collaborating with sales support, business unit, development, infrastructure, implementation, and production team members through all phases of the project
• Planning, executing, and documenting activities to test successful implementation of business objectives
• Assuring issues are identified, tracked, reported and resolved in a timely manner
• Supporting the client through all phases of the implementation project
• Training and consulting with new and existing clients
• Ensuring accurate data conversions meet audit requirements, and clients are functioning proficiently
• Building, reviewing and revising documentationAn Implementation Specialist schedules testing, reviews results and leads technical walk-through with client.

May assist programmers with system validation process, updating file format specs, creating test scripts, providing production support or managing/ monitoring the test system.Basic Qualifications for Consideration:
• High school diploma/GED required; Bachelor’s degree preferred
• Minimum 3 years of implementation or conversion experience
• Ability to provide after hours or weekend support for client implementationsPreferred Skills, Experience, and Education:
• Strong application knowledge in Microsoft Office products, web training tools (WebEx, and MS Teams), and structured query language (SQL)
• Knowledge of data processing, connectivity and internet protocols

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