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Enterprise Middleware Administrator III

Emory University

This is a Full-time position in Atlanta, GA posted December 5, 2020.

Discover Your Career at Emory UniversityEmory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future.

We welcome candidates who can contribute to the diversity and excellence of our academic community.DescriptionJOB DESCRIPTION:Provides technical expertise for developing new and maintaining existing middleware solutions for key enterprise systems and operational support of existing enterprise accounts to meet Emory’s business needs and strategic goals.

Acts as an enterprise middleware subject matter expert to analyze and develop enterprise systems and integrate systems needs and solutions based on customers’ needs, business requirements, and Information Technology Infrastructure Library (ITIL) standards.

Consults with customers to identify solutions to issues across multiple and disparate systems and to provide expertise to enterprise-wide departments for solving complex middleware issues.

Coaches and mentors junior middleware administrators to increase skill levels and to ensure service level agreement standards are met.

Manages vendor relationships to minimize for support services and improvement planning.

Provides 24 x 7 on-call support to ensure application functionality and to minimize disruptions.

Assists with department projects to support enterprise middleware initiatives and to meet business needs.

Researches current technologies to recommend new enterprise enhancements.

Develops services and applications to fulfill customer requests and meet business needs.

Performs maintenance to maintain middleware applications and to ensure application operability.

Maintains data integrations and monitors services and feeds to ensure stability.

Monitors applications and systems to develop performance metrics and to ensure high availability.

Develops middleware processes and procedures to provide guidance for maintaining applications consistency and quality control.

Develops middleware skills to provide leadership for mentoring middleware team members.

Maintains change process consistency to ensure thoroughness, validate accuracy and control of internal changes.

Acts as a middleware liaison for executive management to communicate and explain technical middleware infrastructure information.

Applies advanced enterprise middleware knowledge to support enterprise-wide projects and initiatives.

Drives root cause analyses to resolve ongoing issues and minimize service loss.

Researches industry-leading enterprise middleware applications and solutions to propose and pursue new ideas for the Emory enterprise.

Performs related responsibilities as required.MINIMUM QUALIFICATIONS: A bachelor’s degree in IT or related field and three years of IT experience, OR an equivalent combination of education, training, and/or experience.PREFERRED QUALIFICATIONS:Good knowledge on Apache Kafka and Apache CamelHighly motivatedStrong communication and collaborative skillsGood customer service skillsFamiliar with major DevOps tools such as Git, GitHub, Jenkins, Ansible, MavenStrong coding skills with experience in Python and/or JavaGood understanding of SDLC and CI/CDGood understanding of software and system securityGood knowledge of one of the major cloud platforms, preferring AWS.NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future.

Emory reserves the right to change this status with notice to employee.Emory Supports a Diverse and Inclusive CultureEmory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran’s status.

Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law.

Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination.

Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran’s Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action.

Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.

Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request.

To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD).

Please note that one week advance notice is preferred.

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