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Human Resources Representative

Careerbuilder-US

This is a Full-time position in Atlanta, GA posted December 6, 2020.

One of my banking client is looking for  Employee Relations, HR, Benefits Administration   experienced candidate.

nn Excellent Work from home Job opportunity  looking for local candidates.

nn nn Client:                                Banking nn Job Title:                            Human Resource Representative nn Location:                           Atlanta, GA nn Duration:                            6 Months nn nn If you are interested for the position, You can directly call me at 415-598-1171 OR Email at arti.shrivastava@collabera.com nn   nn Description: nn The Life Event Services (LES) Consultant is responsible for delivering COVID-19 event support to managers and employees of client through a variety of channels which may include telephone and email.

The role requires consultants to: Use sound judgment to mitigate risk and evaluate information received to form fact-based decisions, solve problems and make formal recommendations in a time sensitive environment.

Multi-task with ease as the LES Consultant manages multiple cases simultaneously while prioritizing the most urgent needs.

Provide superb customer care; convey empathy, patience and listening skills.

Escalate as appropriate within team leadership structure and processes.

Thoroughly and completely document cases in case management tool.

Exemplify the Client Core Values in each and every interaction with team, clients and stakeholders.

Generally, the work routine occurs during normal business hours.

However, this role requires working outside normal business hours on weekends and nights on a rotational basis, or as needed during an event.

nn n n Job Requirements: n Required Skills
• 3-5 years of experience working in Employee Relations, HR, Benefits Administration
• Experience working with highly sensitive and confidential information
• Adapts to change quickly and is proactive to remain current in all trainings and business updates
• Ability to manage risk while ensuring optimal value and outcomes are achieved
• Demonstrates a sense of commitment to work, and willingly assumes responsibility for accomplishing objectives; is dependable, and conscientiously follows through on commitments
• Ability to concentrate on a task, despite interruptions, and competing demands
• Ability to handle difficult/urgent situations and conversations, working well under pressure while maintaining professional rapport and confidentiality
• Proven experience in researching, documenting, and escalating issues as required
• Proven team player but able to also operate independently
• Strong prioritization and time management skills
• MS Office suite
– Excel, Word, PowerPoint nn   nn

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