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Instructional Designer

Ameris Bancorp

This is a Full-time position in Atlanta, GA posted May 2, 2021.

Ameris Bank is a high-performing community bank providing an exceptional customer experience with well trained, empowered employees.  At Ameris, we look outside conventional wisdom and processes to find new answers.  This means cutting red tape, empowering our people to make decisions at the local level and creating clear paths and easy touchpoints.  We represent energy and passion, a steady strength that is bold and assertive, creativity in thinking and problem solving, a scrappy determination and nimble approach to getting things done, a good natured, genuine and approachable way of serving each other and our customers.  We look forward to the future, and what this means for you, if you join our team.

The Instructional Designer is responsible for consulting with assigned clients to conduct learning needs analysis for an identified target audience, complete detail level design documents to address knowledge and/or performance gaps, and to develop training materials to support learning that will foster accelerated change, drive improved performance and enable more effective decision-making. Assume project management responsibility for the on-time completion of high-quality learning deliverables.  Propose innovative and effective learning solutions for assigned curriculum to L&D Director. Conduct training sessions as required. Other duties as assigned.

Essential Functions, Duties, and Responsibilities:

•     Develops training strategies that support the client’s strategic goals and leverages appropriate resources to design and implement the strategies

•     Collaborates with learning team members to write learning objectives and develop knowledge assessments

•     Manages training projects such as new system rollouts

•     Collaborates with cross functional teams to develop innovative e-learning solutions to support Ameris Bank learning programs

•     Makes decisions, interprets policies/procedures in order to develop participant and trainer materials using a variety of presentations, word processing and image capturing software

•     Develops deep knowledge of the business unit in order to consult and serve as the key connection point between the learning team and business partners during the learning solution analysis, design, and development

•     Analyzes learning needs to determine effective learning solutions that address knowledge and/or performance gaps and ensure engaging activities and practice

•     Leads training interventions that enable clients to accelerate change and drive improved performance

•     Facilitates WebEx, instructor-led or classroom training sessions as needed and makes decisions on the ability for an employee to meet Ameris Bank standards

•     Designs and conducts the Train the Trainer session, if required.

•     Evaluates the impact of the recommended solution(s).

•     Utilizes Learning Management System (LMS) to track and report learner completion of courses

•     Provides instructional design guidance to subject matter experts during design, development, and pilot phases of projects 

•     Researches industry trends and sources innovative solutions that contribute to the growth of the business unit

•     Reviews and evaluates existing programs to identify challenges and make recommendations for enhancements and revisions  

•     Analyzes participation and performance data to continuously optimize the user experience

•     Writes course descriptions in partnership with subject matter experts  

•     Reviews technology platform set-ups for courses to ensure accuracy 

•     Participates on special projects and other duties as assigned 

•     Travel required as needed up to 30%

Required Knowledge, Skills and Competencies:

•     Proven ability to develop training that incorporates adult learning theories, visual learning design, and interactive training techniques.  

•     Instructional Design Certification

•     Strong oral/written communication and editing skills.

•     Strong knowledge of adult learning principles and ability to convey information and concepts through a variety of learning methods

•     Strong classroom and virtual instructor-led facilitation and presentation skills

•     Ability to lead projects, work independently and manage multiple projects simultaneously

•     Strong proficiency using Microsoft Office suite of tools

•     Excellent skills in problem-solving, interpersonal communication, writing/editing, planning, organization, time management, multi-tasking, productivity, and efficiency

Industry and Work Experience:

•     5+ years’ experience overseeing curriculum development

•     Must have experience with development in multiple modes of instruction

•     Experience in creating e-learning with variety of authoring software (i.e. Captivate, Camtasia, Articulate, Audacity, Snag it, Brainshark, WebEx, iSpring)

•     Banking experience preferred

Academic:

•     Bachelor’s degree in business, marketing or related field required

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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